Terms of Service

1. Service Definition and Scope

Caltrivo ("Company," "we," "us," or "our") provides specialized digital media editing and content structuring services exclusively focused on technical formatting, organizational architecture, and post-production enhancement. Our services are engineering-focused and do not include content creation, broadcasting, distribution, licensing, or any form of media rights management.

1.1 Services Provided

Our technical service portfolio includes:

• Narrative Flow Adjustment: Reconstruction of video material sequencing for improved logical delivery and viewer comprehension, including scene simplification and timeline optimization for educational and corporate deployment.
• Media Asset Organization: Systematic structuring of digital files through taxonomic frameworks, metadata integration, archival preparation, and hierarchical storage system development.
• Screen & Presentation Media Editing: Professional refinement of screen recordings, demonstration videos, and presentation materials optimized for online learning management systems and corporate training platforms.
• Cross-Platform Content Adjustment: Technical adaptation of media files for deployment across web, mobile, and presentation environments, including aspect ratio transformation (16:9, 9:16, 1:1), file optimization, and universal versioning.

1.2 Service Limitations

The following activities are explicitly excluded from our service scope:

• Broadcasting or transmission of media content to public or private audiences
• Distribution services including hosting, streaming, or content delivery networks
• Licensing, rights management, or intellectual property transfer
• Original content creation, scriptwriting, or creative direction
• Marketing, promotion, or monetization services
• Legal clearance, copyright acquisition, or rights negotiation

2. Client Obligations and Responsibilities

2.1 Content Ownership and Rights

By engaging our services, you ("Client," "you," or "your") represent and warrant that you possess all necessary rights, licenses, and permissions for the media content submitted for processing. You acknowledge full legal responsibility for ensuring that all materials provided do not infringe upon intellectual property rights, privacy rights, or any other legal protections held by third parties.

2.2 Content Compliance

Client agrees that all submitted materials comply with applicable laws and regulations, and do not contain:

• Unlawful, defamatory, or fraudulent content
• Material infringing on intellectual property rights
• Content violating privacy or publicity rights
• Malicious code, viruses, or harmful software
• Material that violates export control regulations

2.3 Technical Specifications

Client is responsible for providing accurate technical specifications, project requirements, and delivery parameters. Changes to project scope after commencement may result in additional fees and extended timelines as documented in supplemental project agreements.

3. Service Delivery and Performance

3.1 Project Workflow

Upon project acceptance, we will provide a detailed technical specification document outlining deliverables, timelines, and quality benchmarks. All work will be performed according to industry-standard practices using professional-grade editing software and workflow management systems.

3.2 Quality Standards

We commit to delivering work that meets professional technical standards for the media editing industry. However, subjective creative preferences are outside the scope of our quality guarantee. Revisions will be provided according to the terms specified in individual project agreements.

3.3 Delivery Methods

Completed materials will be delivered via secure file transfer protocols, cloud storage systems, or physical media as specified in the project agreement. Client is responsible for verifying file integrity upon receipt and reporting any technical issues within 72 hours of delivery.

4. Payment Terms and Pricing

4.1 Fee Structure

Pricing is determined on a project-by-project basis and will be documented in written quotations or service agreements. Fees may be based on hourly rates, fixed project costs, or tiered service packages depending on project complexity and scope.

4.2 Payment Schedule

Standard payment terms require a deposit of 50% upon project acceptance, with the remaining balance due upon delivery of final materials. Rush services or projects exceeding 40 hours may require alternative payment schedules as specified in project documentation.

4.3 Late Payment

Invoices not paid within 30 days of issuance will accrue interest at a rate of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with outstanding balances exceeding 60 days.

4.4 Additional Fees

Scope changes, additional revisions beyond the agreed-upon limit, and rush processing requests will incur supplemental charges. Third-party costs including stock media licensing, specialized software, or external technical services will be billed at cost plus a 15% administrative fee.

5. Intellectual Property Rights

5.1 Client Content

All intellectual property rights in the original content provided by Client remain the exclusive property of Client. We claim no ownership rights to your source materials, subject matter, or creative concepts.

5.2 Derivative Works

Upon receipt of full payment, Client receives all rights to the final edited deliverables. However, we retain the right to use non-confidential project elements for portfolio display, case studies, and marketing materials unless otherwise specified in a written confidentiality agreement.

5.3 Company Tools and Methods

Our proprietary workflows, organizational systems, technical methodologies, and business processes remain our exclusive intellectual property regardless of project engagement.

6. Confidentiality and Data Protection

6.1 Confidential Information

We acknowledge that client materials may contain confidential or proprietary information. We commit to maintaining strict confidentiality and will not disclose, reproduce, or use such information except as necessary to perform the contracted services.

6.2 Data Security

Client materials are stored on secure servers with encrypted transmission protocols, access controls, and regular backup procedures. However, we cannot guarantee absolute security against unauthorized access or data breaches due to the inherent risks of digital systems.

6.3 Data Retention

Project files are retained for 90 days following final delivery to facilitate revisions or re-delivery requests. After this period, materials may be permanently deleted unless extended retention is requested in writing and subject to storage fees.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Technical defects reported within 30 days of delivery will be corrected at no additional charge.

7.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 7.1, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.3 No Guarantee of Results

We make no guarantees regarding the commercial success, audience reception, or performance metrics of edited content. Client assumes all responsibility for how final deliverables are used, distributed, or monetized.

8. Limitation of Liability

8.1 Liability Cap

IN NO EVENT SHALL CALTRIVO'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE TOTAL AMOUNT PAID BY CLIENT FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM.

8.2 Excluded Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.3 Client Indemnification

Client agrees to indemnify, defend, and hold harmless Caltrivo, its officers, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: (a) Client's breach of these Terms; (b) infringement claims related to Client-provided content; or (c) Client's use of deliverables in violation of applicable law.

9. Term and Termination

9.1 Project Term

Individual projects commence upon acceptance of a project agreement and continue until delivery of final materials or earlier termination as provided herein.

9.2 Termination for Convenience

Either party may terminate a project upon 10 days written notice. Client will be invoiced for all work completed through the termination date, plus a cancellation fee of 25% of the remaining project value.

9.3 Termination for Cause

Either party may immediately terminate for material breach upon written notice if the breach is not cured within 15 days. We may immediately terminate if Client fails to pay undisputed invoices within 60 days of issuance.

9.4 Effect of Termination

Upon termination, Client must immediately pay all outstanding invoices. We will deliver work-in-progress files upon receipt of payment. Sections 5, 6, 7, 8, and 10 survive termination.

10. General Provisions

10.1 Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles. Any disputes will be resolved exclusively in the state or federal courts located in Larimer County, Colorado.

10.2 Dispute Resolution

Before filing any lawsuit, parties agree to attempt resolution through good-faith negotiation for 30 days. If negotiation fails, disputes may be submitted to binding arbitration under the rules of the American Arbitration Association.

10.3 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, or internet/utility failures.

10.4 Independent Contractor

The relationship between Caltrivo and Client is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

10.5 Entire Agreement

These Terms, together with any executed project agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, and agreements regarding the subject matter.

10.6 Amendments

We may modify these Terms at any time by posting updated terms on our website. Continued use of services after changes constitutes acceptance of modified terms. Material changes will be communicated via email to active clients.

10.7 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

10.8 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Failure to enforce any right or provision shall not constitute a waiver of such right or provision.

10.9 Assignment

Client may not assign or transfer these Terms or any project agreement without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity.

11. Contact Information

For questions regarding these Terms of Service, please contact: